1. General Provisions
1.8. In case of a dispute, any of the parties is obliged to send a written complaint to the other party within 5 calendar days from the beginning the dispute arose or a violation was discovered.
1.9. In case when it is not possible to resolve the dispute voluntary within 10 calendar days from the receipt of the complaint, any of the Parties has the right to apply to the court for the protection of their rights in accordance with the current legislation of the Republic of Moldova.
2.1. The terms listed below have the following meanings for the purposes of this Agreement:
2.1.1. Site administration – employees / specialists authorized to manage the Site, acting on behalf of Gradalogistic.
2.1.2. Site User (hereinafter referred to as the User) is a person who has access to the Site via the Internet and uses the Site.
2.1.3. The content of the Site (hereinafter referred to as the Site content) is the information content of the Site that is the protected result of intellectual activity, including graphic and textual materials, photographic images, pictures, audio and video files, as well as the design, structure, general style and layout of the real content that is part of the Site, and all that is available to watch, listen to or read on this site.
3. Subject of the Agreement
3.1. The subject of this Agreement is to provide the User with access to information contained on the Site and the services available on the Site.
3.1.1. The Site provides the User with information and the opportunity to use its services.
3.1.2. The Site provides an opportunity to fill out Service Request Form for services provided by Gradalogistic and mail it to the company.
3.1.3. The Site provides an opportunity to fill out the Feedback Form and mail a message with comments and questions to the company.
3.2. This Agreement covers all existing (actually functioning) services of the Site at the moment, as well as any subsequent modifications and additional services that will appear in the future.
3.3. Access to the Site is provided free of charge.
3.4. The use of the information contained on the Site and of its services is regulated by the current legislation of the Republic of Moldova.
4. Rights and obligations of the parties
4.1. The Site administration has the right:
4.1.2. Changes come into force from the moment the new version of the Agreement is published on the Site.
4.2. The user has the right to:
4.2.1. Use all the services available on the Site.
4.2.2. Ask any questions related to the described on the Site services by phone, email, through the Feedback Form available on the Site.
4.2.3. Use the Site for the purposes and in the manner provided in the Agreement and not prohibited by the legislation of the Republic of Moldova.
4.3. The Site user agrees:
4.3.1. Do not take actions that may be considered as violating the normal Site functionality.
4.3.2. Do not use the Site services in order to impersonate other person or representative of an organization and / or community without sufficient rights, including employees of our company to which the Site is owned.
4.3.3. Users are personally responsible for the information contained in their correspondence, requests, acceptances, feedback, proper execution of their obligations and compliance with the law.
4.4. The Site user is forbidden:
4.4.1. To use any devices, softwear, robots (automatic devices) or equivalent manual processes to access, acquire, copy or track the Site content.
4.4.2. Unauthorized access to the Site functions, other systems and networks associated with the Site, as well as to any services available on the Site.
4.4.3. To violate the security system or authentication on the Site or on any network associated with the Site.
4.4.4. To use the Site and its content for any purposes prohibited by the legislation of the Republic of Moldova, as well as incite any illegal activity or other activity that violates the rights of the owner of the Site or other persons.
5. Disclaimer of Use and Benefit
5.1. The Site and the Site content are the exclusive property of Gradalogistic and are managed by the Site Administration.
5.2. The Site content is protected by copyright, trademark law, as well as other intellectual property rights and unfair competition laws.
5.3. Any permission to use the Site content is provided with the provison that all copies will bear the corresponding copyright notice, that such information will be used only for personal purposes, that it will not be used for commercial purposes, that any information will not be entered changes and that the content taken from the Site will be used only together with a link to this Site.
6. Trademarks and copyrights
6.1. All Gradalogistic trademarks displayed on the Site are at the Gradalogistic property, unless expressly stated otherwise. Any unauthorized use of such trademarks or other materials is strictly forbidden and constitutes a violation of copyright, trademark law or other industrial property rights.
6.2. User links to the Site should not change the Site appearance and its content and not be misleading as to the legal relations of Gradalogistic and Users, as well as the rights of Users to the Site and its content.
6.3. Users accept the obligation not to reproduce, post, distribute any part of the Site content, including its visual characteristics, and to use them to create similar or derivative products without the prior written consent of Gradalogistic.
6.4. Any commercial use by Users and / or persons related with them of any part of the Site content is strictly forbidden and will be considered a violation of the rights of Gradalogistic to the trademark and / or any other rights to intellectual property.
6.5. Gradalogistic is not responsible for the violation by users of the intellectual property rights of any persons.
7. Limited liability
7.1. Gradalogistic collected the detailed information, displayed on the Site, from internal and external sources to the best of its knowledge and beliefs, showing professional care. The information on this Site is intended solely for the purpose of presenting Gradalogistic, its products and services.
7.2. If needed to get information as for our services, please contact us directly.
7.3. This Site users declare their consent to access the Site and its content at their own risk. Neither Gradalogistic company, nor third parties involved in the creation, production or transfer of this Site can be held liable for damage resulting from access or inability to access, or from the use or inability to use this Site, or due to that you relied on the information provided on this Site.
7.4. This Site contains links to third party sites. Providing such links, Gradalogistic is not responsible for their content. Gradalogistic also does not bear any responsibility for the availability of these sites or any liability for damage resulting from the use of their contents, in any form whatsoever. Gradalogistic does not provide any guarantee regarding the quality of information provided on third-party sites. Links to third-party sites are provided on this Site to the user solely for convenience. Users go to third-party sites at their own risk. The choice of links in no way should restrict the User from going to pages located by links.
8. Additional terms
8.1. The Site Administration does not accept counter offers from the User as to changes to this User Agreement.
8.2. User feedback sent via the Feedback Form placed on the Site is not confidential information and can be used by the Site Administration without restrictions.
8.3. Any claims related to our Site or its use shall be regulated and interpreted in accordance with the current legislation of the Republic of Moldova.